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Full-time IT Assistant

la Agentia pentru Cooperarea Autoritatilor de Reglementare din Domeniul Energiei in Ljubljana, Slovenia

Institution: Agency for the Cooperation of Energy Regulators (ACER)
Title of function: IT Assistant (ACER)
Grade: AST 3
REF.: ACER/2013/002

Job Description:
The jobholder will be an assistant specialised in IT. He/she will be implementing the IT infrastructure of the Agency and be responsible for ensuring systems and network administration, local user support and for creating, configuring and maintaining internal software applications and services. The jobholder will report to the IT Resources Officer.
The jobholder will carry out the following tasks:
• install, configure, monitor and administer computer systems and networks under the supervision of the IT Resources Officer;
• setup and maintain office automation environments (installation of workstations, printers, telephones and other peripherals);
• provide support to the IT users;
• implement the backup policy, disaster recovery and archiving policies and improve them;
• maintain the ICT inventory;
• support the logistics aspects of ICT related activities (receiving deliveries, moving of ICT assets, etc.);
• design, write and deploy ICT policies, procedures and guidelines, contribute in the drafting of technical specifications for procurement needs;
• internal software applications (developed also in Sharepoint platform) configuration, support and maintenance;
• assist the Knowledge Manager in configuration, maintenance and support of the agency’s intranet and web site.

Eligibility criteria
Candidates will be considered eligible for selection on the basis of the following formal criteria to be fulfilled by the deadline for applications:
1. To have a post-secondary education attested by a diploma, or a secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of three years.
2. By the closing date for applications candidates must, after obtaining the qualifications mentioned in point 1, have acquired at least 3 years of relevant professional experience;
3. To have a thorough knowledge of one of the official Community languages and a satisfactory knowledge of a second of these languages to the extent necessary to perform his/her duties;
4. Be a national of a Member State of the European Union;
5. To be entitled to his or her full rights as a citizen;
6. To have fulfilled any obligations imposed by the applicable laws concerning military service;
7. To meet the character requirements for the duties involved;
8. To be physically fit to perform the duties linked to the post;

CONDITIONS OF EMPLOYMENT
The successful candidate will be appointed by the Director of ACER as a temporary agent at grade AST 3 pursuant to Article 2a of the CEOS for a period of 5 years which may be renewed.

Pay and welfare benefits
The pay of staff members consists of a basic salary supplemented with various allowances, including family allowances. Salaries are exempted from national tax, instead a Community tax at source is paid.
The indicative gross basic monthly salary for grade AST3, step 1, is 3.397,73 EUR.

The place of employment is Ljubljana (Slovenia).

APPLICATIONS PROCEDURE
For applications to be valid, candidates must submit:
• a detailed curriculum vitae in European CV format in English
• a letter of motivation (1 page maximum) in English
Applications should be sent by email to SELECTIONS-ACER-2013-002@acer.europa.eu quoting the reference number of the vacancy notice.

Deadline: Applications must be sent by e-mail by 06 May 2013 (closing time 23:59 Ljubljana time).
Source: acer.europa.eu


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